Track and Trace your Mystershirt
FAQs
When will my order ship?
We carefully do our best to deliver the order to you as soon as possible. We try to dispatch orders placed on working days before 17:00 the same day. However, we do not always succeed in this, sometimes products are not in stock and then the delivery of your order may take a little longer. An indication of the delivery time is given on the product page. Should we not meet this delivery time for any reason, we will of course inform you as soon as possible.
When will my order arrive?
Orders placed before 4:00 PM are shipped the same day! You can choose the shipping method and how soon it arrives in the checkout.
Most of the time:
Europe 1-5 work days
Worldwide 1-30 work days
What is your return policy?
Our return policy is valid for 100 days. Unfortunately, if 100 days have passed since your purchase, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, and all original labels must still be attached to the shirt.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable).
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also inform you of the approval or rejection of your refund.
If your refund is approved, it will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.
Do I have to pay customs or import fees?
If you’re ordering from outside the EU, customs or import fees may apply depending on your country’s regulations.
Orders within the European Union (EU) will not incur any customs charges.
Your next Mystershirt is waiting
Premium Football Shirt Mystery Box
What’s inside:
An authentic football shirt from a recent season, labels included
You can not subscribe with this option activated, only one-time orders are possible.
* As we regularly change this guaranteed option to upcoming seasons, we only want to make you subscribe to the regular premium box, to keep it clear for you.
Let us know if there are any clubs or competitions you'd prefer not to receive in your order.
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100% Authentic Shirts, Labels Included
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Express Shipping
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2 Year Warranty
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100 Days Money Back Guaranteed
Are the shirts authentic?
Yes, every shirt we offer is 100% authentic and comes with official labels. We source directly from clubs, brands, and manufacturers—guaranteeing authenticity every time.
What if he owns the shirt?
If he owns the shirt, no worries — we offer free exchanges if needed and a 100-day money-back guarantee.
Do I need to know his favorite team?
No, make it a surprise. We will already avoid teams from the country you’re ordering from, as this avoids most rivalries already.
There’s nothing quite like getting a new football shirt, even more when you don’t know what you’re getting. The Premium Football Shirt Mystery Box brings that feeling straight to your door. It’s a great gift, for yourself or someone else.
Inside every box is a 100% authentic football shirt from a recent season. No replicas, just the real thing. We source shirts from clubs all over the world, so you might get a well-known European team or something completely unexpected. That’s part of the fun.
All shirts come from official clubs and brands, with original tags included. You’ll also get an info card with some background on the club and the shirt, from the design to moments it’s been part of.
Don’t want to receive a rival team? You can easily exclude clubs or leagues when you order.
We started Mystershirt to make authentic football shirts more accessible, and that’s still what drives us. From how we pack every box to our 100-day money-back guarantee, it’s all built around that idea. Over 100,000 fans have already ordered a box.
Your next shirt is already out there. You just don’t know which one yet.







