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FAQs
When will my order ship?
We carefully do our best to deliver the order to you as soon as possible. We try to dispatch orders placed on working days before 17:00 the same day. However, we do not always succeed in this, sometimes products are not in stock and then the delivery of your order may take a little longer. An indication of the delivery time is given on the product page. Should we not meet this delivery time for any reason, we will of course inform you as soon as possible.
When will my order arrive?
Orders placed before 4:00 PM are shipped the same day! You can choose the shipping method and how soon it arrives in the checkout.
Most of the time:
Europe 1-5 work days
Worldwide 1-30 work days
What is your return policy?
Our return policy is valid for 100 days. Unfortunately, if 100 days have passed since your purchase, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, and all original labels must still be attached to the shirt.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable).
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also inform you of the approval or rejection of your refund.
If your refund is approved, it will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.
Do I have to pay customs or import fees?
If you’re ordering from outside the EU, customs or import fees may apply depending on your country’s regulations.
Orders within the European Union (EU) will not incur any customs charges.
Join Mystershirt
The Mystershirt Ambassador Program is a hand-selected group of individuals who proudly represent our brand by showcasing their unique style and spreading the love for football culture, mystery, and community wherever they go.
Easy to Promote
Fast Payouts
100 people who buy through your link = €1.500 earned for you.
Easy to Promote
Fast Payouts
100 people who buy through your link = €224.75+ earned for you.
Your next Mystershirt is waiting
Premium Football Shirt Mystery Box
100% Authentic Shirts, labels included
100 Days Money Back Guaranteed
Shop now, pay later with Klarna
What’s inside:
An info card with fun facts about the club.
An authentic shirt from recent seasons, labels included.
10% discount
Free shorts box with first delivery
*Same size as the box, worth €19,95.
Cancel anytime
You can not subscribe with this option activated, only one-time orders are possible.
* As we regularly change this guaranteed option to upcoming seasons, we only want to make you subscribe to the regular premium box, to keep it clear for you.
Let us know if there are any clubs or competitions you'd prefer not to receive in your order.
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100% Authentic Shirts, Labels Included
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Express Shipping
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2 Year Warranty
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100 Days Money Back Guaranteed
Are the shirts authentic?
Yes, every shirt we offer is 100% authentic and comes with official labels. We source directly from clubs, brands, and manufacturers—guaranteeing authenticity every time.
What if he owns the shirt?
If he owns the shirt, no worries — we offer free exchanges if needed and a 100-day money-back guarantee.
Do I need to know his favorite team?
No, make it a surprise. We will already avoid teams from the country you’re ordering from, as this avoids most rivalries already.
Experience the excitement of our best-seller, the Premium Football Shirt Mystery Box, featuring a mystery football shirt from recent seasons.
Previously known as the classic football shirt mystery box!
This box contains an authentic football shirt from a random club around the world, with labels included! From Santos FC to Manchester United to Ajax, any club is possible. This is the perfect gift for any football enthusiast.
The Premium Football Shirt Mystery Box includes:
- A high-quality, 100% authentic football shirt from recent seasons
- An info card with more information and fun facts about the club
Discover the thrill of the mystery football shirt box and surprise yourself or a loved one with a unique piece of football history!
Why 100.000+ other fans choose Mystershirt
Mystershirt really is the new way of getting your football shirts