Product FAQs
What is the Mystery Shirt concept?
This is the perfect gift for any football fan. You donโt know which football shirt youโll get, but you can specify which shirts you prefer not to receive. It is always an authentic shirt with labels included. Want to return it? You can do so within 100 days!
Are all the Mystery Shirt shirts authentic?
Yes! All our shirts are authentic and come with labels. You might wonder how we can offer the mystery boxes at such competitive prices, which is mainly because we purchase large quantities of football shirts from clubs/brands/manufacturers. Our mystery boxes are, on paper, the cheapest way to get official football shirts.
I really don't want to receive a Real Madrid shirtโฆ
No problem! Mention in the provided text box which clubs and leagues you want to avoid. We will take this into account when preparing your order!
What sizes are available?
From children's sizes up to 5XL!
What if I order multiple boxes? Are they packaged separately?
Yes! We ensure each shirt is packaged separately. This way, we aim to provide everyone with the ultimate unboxing experience without charging extra for additional packaging.
How can I pay?
You can pay with almost anything: Bancontact, Credit Card, PayPal, Apple Pay, Klarna, KBC/CBC Payment Button, Belfius Direct Net, Bank Transfer, Meal, Eco and Gift Vouchers, iDeal, EPS, Giropay, and Gift Card.
Why havenโt I received an order confirmation?
If you havenโt received an email yet, it has likely ended up in your spam box. Even we miss sometimes!
Shipping
How fast is the shipping?
Orders placed before 4:00 PM are shipped the same day! You can choose the shipping method and how soon it arrives in the checkout.
Most of the time:
Europe 1-5 work days
Worldwide 1-30 work days